Do You Understand? | IAT SmartDial® Solutions

Do You Understand?

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The English language can be confusing. I have had several people tell me how difficult it is to learn English due to all the different uses of words and how they work together.

Here is an example. Do you know what each of these words mean?

  • Homonym
  • Homophone
  • Homograph

A homonym is a word that the spelling and pronunciation is the same, but has different meaning depending on the topic of the sentence. An example is the word “bear.” (The bear is wandering around the woods. The man had to bear the burden of his decisions.)

A homophone is a word that has the same pronunciation, but different spellings and definitions. One example is “ate” and “eight.” (The bear ate the eight berries.)

A homograph is a word that is spelt the same, but has different pronunciations and definitions—again depending on the sentence the word is used in. Such as the word “does.” (The student does his homework every night at the same time. The white-tailed does cautiously watched the hunter.)

There are lots of ways the English language can be confusing—even to those who grew up with it. In addition, there are accents and geographical idiosyncrasies online casino thrown in the mix. Around Salt Lake City (and probably most of Utah), younger people tend to use the term “these ones” when referring to a group of objects or items.* To make matters even worse, different industries use hundreds (if not thousands) of acronyms and industry-specific words.

Need to learn “debt collection?” If a person wanted to learn a new language, I think it would make the most sense to engage a teacher who is a “native” speaker of the language with considerable language teaching experience. Then, once the learner mastered conversational English, they would probably need some help understanding the nuances of words and acronyms specific to their line of work.

When you need someone that understands collection language—call IAT. We grew up in the industry and have the experience to understand what you are saying. You won’t need to talk until you’re blew in the face; we’ll understand what you’re saying the first time.

*Before I get taken to task from the “kids” in my office for my comments concerning “these ones,” please consider this quote from Paul Brians’ book, Common Errors in English Usage: The Book (2nd Edition, November, 2008)

“By itself, there’s nothing wrong with the word ‘ones’ as a plural: ‘surrounded by her loved ones.’ However, ‘this one’ should not be pluralized to ‘these ones.’ Just say ‘these.’”

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This article was written by Ray

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