Help: How you need it, when you need it. | IAT SmartDial® Solutions

Help: How you need it, when you need it.

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I admit it—usually, I’d much rather limp along with confusing technology than call up an expert for
advice. Lazy? Maybe. I can’t ever state my question clearly and quite frankly, I just don’t like calling
people. If I can figure out how to make it work—or, more likely, get my husband to do it—I’d much
rather take that route.

As a collection agency, you can’t afford to limp along, especially with dialing technology. Time is money,
right? You need to know as much as possible about your dialing technology—how it works and how to
get the most out of each dialing feature. IAT’s Customer Support team is a great resource for training,
issue resolution and upgrades. But we also provide another option for the curious or self-motivated
user.

Ever had a dialer question at 3 a.m.? Rather than waiting to call in the morning—and then possibly
forgetting about it—try looking at IAT’s online help documentation. Take a few minutes to learn more
about unfamiliar dialer features; you’ll probably find several new features to try out!

IAT’s Online Help is

Brilliant. Detailed feature information, plus some setup and operation procedures.

Dependable. Available whenever you IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE THAT USERS MAY INCUR AS A RESULT OF YOUR USE OR RELIANCE ON INFORMATION CONTAINED IN OR GENERATED THROUGH THE USE OF THIS SERVICE, INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSSES OR DAMAGES, ANY LOSS OR DAMAGE ARISING FROM LOSS OF DATA OR UNAVAILABILITY OF ACCESS TO THE WEB construction-jobs.info , OR THE LOSS OF POTENTIAL, EXPECTED OR ANTICIPATED PROFITS OF ANY KIND. need it—even at 3 a.m. when you can’t sleep.

Convenient. Found by clicking on the help icon within each IAT application.

Organized. Arranged in books and topics. The “contents” tab allows you to look for major subject
groups, and the “search” tab helps you quickly find topics using keywords.

Free. Enough said.

So there you have it. For the inquisitive night owl or those who’d rather go searching for dialer
information on their own, try IAT’s online help.

But remember, there’s no substitute for IAT Customer Support when you need assistance. If there’s a
problem with the dialer—or if you suspect one—then call IAT right away. Our customer support team
is always willing to help, and the sooner we’re able to check into the issue, the faster and easier it’ll be
resolved.

Go ahead—learn all you can about IAT’s dialing technology on your own. If you get stumped, give us a
call.

This article was written by Kendra

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