We Call it SmartDial®, You’ll Call it 300% Improved Productivity

As you know, the more time your agents spend on live calls, the more accounts you’ll get collected. IAT’s SmartDial® technologies provide leading-edge solutions for debt collection companies of every shape and size. These solutions feature unlimited dialing capacity that increases agent talk time 300% over manual dialing, and easy system expansion allows agents to run predictive dialer and broadcast messaging campaigns simultaneously.

Depending on the specific needs of your collection agency, IAT can consult, tailor, install, and support your debt collections management solution. Whether your solution is site-premised, hosted, or a hybrid combination of both, we have the flexibility, scalability and expertise you need in order to maximize your productivity, and quickly realize a return on your dialer technology investment.

Hosted Solutions | Site-Premised Solutions | Hybrid Solutions

Here’s a summary of what your IAT SmartDial® Solutions will provide:

  • Unlimited dialing capacity – improving agent talk time 300% over manual dialing
  • Unlimited broadcast messaging and predictive dialer dialing capacity
  • Predictive dialer pacing and instantaneous screen pops – eliminating calls on hold or dropped calls
  • A choice between site-premised solutions, hosted solutions or a hybrid combination of both – depending on what is best, and most cost-effective, for your operational requirements
  • Easy system expansion and feature addition – hundreds of agents can be productive with predictive dialing and broadcast campaigns running simultaneously
  • Easy expansion of dialing resources – even to remote offices
  • Simple cost-per-minute-per-connected call price structure
  • A ready and helpful support staff, online training resources, and access to decades of collection industry expertise come standard with your IAT SmartDial® Solution

Register for a Free Web Demonstration
Call toll free, for more information 1-800-574-8801

  • Looking for an affordable backup? Our Hybrid can work for you

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  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

  • “[With Universal Dialing Ports] it’s like having 30 extra collectors taking calls. We did department research and discovered that out of 250 calls, we only collect on one account. I couldn’t do what I do without those 30 lines and being able to make thousands of calls a day. At times it’s almost like an inbound center. Sometimes I have to back off and use less, because I have a few people out.”
    Julie Crable, Corporate Collections Supervisor
    QC Holdings, Inc.