CT Impact Hosted Predictive Dialing – a SmartDial® Solution

CT Impact Hosted Predictive Dialing (PD) allows customers to enjoy the benefits of predictive dialing technology on a pay-as-you-go basis, considering the number of agents and time spent on the dialer.

CT Impact Hosted Predictive Dialing Benefits:

  • Agent talk time increased to 45 – 50 min/hr
  • 300% or more productivity increase over manual dialing
  • Increased revenue
  • Call data imported to host software
  • Live calls instantly transferred with real-time screen pop
  • Call Management and monitoring capabilities
  • Collection-specific design

CT Impact Hosted Predictive Dialing Features:

  • Answering Machine Detection, with option to leave a message
  • List Groups
  • Monitoring, Coaching, Conferencing
  • Daily Reports sent via email

CT Impact Hosted Predictive Dialing was developed specifically for:

  • Small collections agencies without dialer technology
  • Large collections agencies that want to increase capacity or try before they buy
  • A backup system for site-premised system

Set up is easy and fast

  • No hardware to buy
  • No additional phone lines
  • No minimums or maximums
  • Only pay for what you use
  • Works with all major host data system

Register for a Free Web Demonstration
Call toll free, for more information 1-800-574-8801

  • You made the right choice, now enjoy SmartDial® Benefits

    IAT Customers

  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

  • "Upon implementation of CT Center, our collectors went through 3 stages, Resistance, Acceptance and Dependence. Now we have to actually kick them off the dialer at least a few hours of the day just so they can work other accounts in their collector queues. They are 'Dialer’ addicts!”
    Don Wright, SVP of Operations
    The Outsource Group