Qualified Callbacks Keep Agents Busy Collecting

CT Center IC Outbound: IVR Messaging

Generate hundreds of qualified callbacks with IC Outbound (IVR messaging). You can consistently contact a large volume of accounts without additional human resources. During office hours, an IVR message with a transfer option allows contacts to speak to an available agent immediately, or it leaves a number for them to call back at their convenience.

Send thousands of professionally recorded interactive voice messages during all legal calling hours. Using the IVR Messaging right-party identification option and an IAT partner’s payment verification service, accounts can be worked and debts collected without agent intervention.

Free up agents’ time by automating payment reminders, demand for payment messages and settlement campaigns using IC Outbound dialing technology.

Additional outbound features enhance productivity:

• Speaks full names with Nuance, state-of-the-art, text-to-speech technology
• Collects check or credit card payments any time without the help of a live agent
• Delivers automated messages in professionally recorded male or female voice
• Offers a choice of messages spoken in English or Spanish
• Distributes reports to clients or within your organization automatically via email
• IAT has spent over two decades refining its predictive dialer technology for the specific needs and intricacies of the debt collection services industry

Register for a Free Web Demonstration of CT Center and its many intuitive features and benefits.
Call toll free, for more information 1-800-574-8801