Author Archives: IAT SmartDial
Would YOU qualify as a genuine expert?
“Industry experience.” It’s a term that is thrown around the professional services arena like rice at a wedding or beads at Mardi Gras. But how can you really tell when it’s a genuine expert? According to Malcolm Gladwell, author of Tipping Point, Blink, and Outliers, there’s a rule of thumb you can reference when determining [...]
Don’t take our word for it…
When it comes to SmartDial® technology solutions designed specifically for the collections industry, it’s hard to dispute IAT’s role as an industry pioneer. So, instead of dedicating an entire blog post to us tooting our own horn as dialing industry experts, we thought we’d let you hear what a few of our clients have been [...]
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The Thomas Jefferson in Each of Us
Thomas Jefferson had a passion for purchasing fine wine and foreign luxuries on credit. His insatiable wants, coupled with failed business speculation left him more than $107,000 in debt when he died. So, his large estate, which included 130 slaves, was auctioned off to pay his creditors. The concepts of debt and debt collection are [...]
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Five Ways Debt Collectors Dial into Legal Tangles
The collection industry is highly regulated by Federal law, making it very easy for debt collectors to get themselves into legal trouble even if they’re careful. And as precedent law grows and consumer protection advocates push for strict definition and enforcement, it becomes more and more important for debt collectors and accounts receivable managers to [...]
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