Author Archives: IAT SmartDial

Why give yourself a haircut?

By IAT SmartDial | Published: January 27, 2012
I lived in Taiwan for a while. I loved it, but I had to often improvise in order to meet my needs, because I learned that I was a poor traveler. One of the ways I was the most creative was in how I got my hair cut. Bargain haircuts are not something I generally [...]
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Would YOU qualify as a genuine expert?

By IAT SmartDial | Published: October 25, 2011
“Industry experience.” It’s a term that is thrown around the professional services arena like rice at a wedding or beads at Mardi Gras. But how can you really tell when it’s a genuine expert? According to Malcolm Gladwell, author of Tipping Point, Blink, and Outliers, there’s a rule of thumb you can reference when determining [...]
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Don’t take our word for it…

By IAT SmartDial | Published: September 20, 2011
When it comes to SmartDial® technology solutions designed specifically for the collections industry, it’s hard to dispute IAT’s role as an industry pioneer. So, instead of dedicating an entire blog post to us tooting our own horn as dialing industry experts, we thought we’d let you hear what a few of our clients have been [...]
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The Thomas Jefferson in Each of Us

By IAT SmartDial | Published: September 9, 2011
Thomas Jefferson had a passion for purchasing fine wine and foreign luxuries on credit. His insatiable wants, coupled with failed business speculation left him more than $107,000 in debt when he died. So, his large estate, which included 130 slaves, was auctioned off to pay his creditors. The concepts of debt and debt collection are [...]
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Five Ways Debt Collectors Dial into Legal Tangles

By IAT SmartDial | Published: August 9, 2011
The collection industry is highly regulated by Federal law, making it very easy for debt collectors to get themselves into legal trouble even if they’re careful. And as precedent law grows and consumer protection advocates push for strict definition and enforcement, it becomes more and more important for debt collectors and accounts receivable managers to [...]
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  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

  • Our team is here to make you look really good in the black

    The IAT Team

  • “[With Universal Dialing Ports] it’s like having 30 extra collectors taking calls. We did department research and discovered that out of 250 calls, we only collect on one account. I couldn’t do what I do without those 30 lines and being able to make thousands of calls a day. At times it’s almost like an inbound center. Sometimes I have to back off and use less, because I have a few people out.”

    Julie Crable, Corporate Collections Supervisor
    QC Holdings, Inc.