Author Archives: Jeryl Smith

60,000 hours, no wonder I’m a little tired.

By Jeryl Smith | Published: April 3, 2012
According to Malcolm Gladwell, author of Tipping Point, Blink, and Outliers, there’s a rule of thumb you can reference when determining whether or not you’re dealing with an expert: It’s called the 10,000 hour rule. The principle behind the 10,000 rule is that “greatness requires enormous amounts of time.” Ten thousand hours? Shoot, that was [...]
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“Let’s be honest, we just don’t like talking to people anymore.”

By Jeryl Smith | Published: March 9, 2012
We text, we tweet, we e-mail, we leave voice mail messages, we post on Facebook, we blog—we’ll do almost anything to avoid talking to someone. I didn’t say it was a good thing, I just said that is the way this generation is. We hope they don’t answer their phone and are shocked and disappointed [...]
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Were You Going Upstairs or Downstairs?

By Jeryl Smith | Published: January 17, 2012
As the old saying goes, “You know you’re getting old when you are going upstairs or downstairs, stop halfway and then can’t remember if you were going up or down.” Do you ever forget to buy the parts to fix the leaky faucet, schedule the carpet cleaner, call the day care center to notify them [...]
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3 Secrets to Collection Success

By Jeryl Smith | Published: December 27, 2011
Location, location, location – the 3 most important things in real estate. Have you heard this? If not, you’ve probably never bought a home. That is the first thing out of a realtor’s mouth. What you really want is a cozy family room, a big kitchen, a large master bedroom with separate walk-in-closets, new carpet, [...]
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Lists-R-Us – The miracle of computers – A nightmare eliminated

By Jeryl Smith | Published: September 30, 2011
Some people call them campaigns. Some call them lists. We call them the lifeblood of collection efforts. Collecting without computers: A paper trail nightmare! Now, collectors rely on computers to help them organize their work load. But before computers, what a nightmare it was to keep track of jack dates and follow up contacts and [...]
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