- Part 19

Author archive: Kendra

10 questions to answer before buying your next dialing technology

  As The Cheshire Cat put it, if you don’t know where you want to end up, “it doesn’t really matter where you go.” Similarly, if you don’t know what you want your new dialing technology to accomplish, then it doesn’t matter what vendor or type of dialing solution (cloud/hosted, site-premised or hybrid) you select….

Give me back my VCR!

I like to watch old movies. Gene Kelly, Fred Astaire, Shirley Jones and Judy Garland—you can’t get much better! And I had enjoyed watching several old movies on VHS. That is, until my husband scoffed at my collection of video tapes and convinced me to toss my “outdated” VCR. He reasoned we could just replace…

Me Want COOKIE!

If I had to choose a Sesame Street® character to be, I would be Cookie Monster. I already spend so much time thinking about and suggesting cookies as a suitable fix to everybody’s problems that it wouldn’t be much of a leap. Having a bad day? How about a cookie? Sick? A cookie will definitely…

Call Duplication: Are YOU at risk?

Sometimes I use my phone to…make phone calls. Usually, I just send text messages, but, yes I do call people. And there are those rare times when sending out a mass email or text message is simply not enough; people expect you to take the time to call when there”s big news. I had one…

What’s on your dialer wish list?

Imagine your own ideal collection process – the method that will collect the most debts with the fewest headaches. Can you visualize it? Maybe it’s the process you’re using right now or maybe it’s still only a theory. Whatever your ideas are, is it something that your current technology can handle? Or do you find…

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