- Part 4

Author archive: Mark

IAT’s Wheel of Feature Fortune

  It seems that 70% of IAT’s software users will only use 15 to 20% of the features. Whether it is a site-premised application or hosted service, the majority of end-users will never use most features or even explore the technology much beyond their daily routine. IAT SmartDial’s underused features will increase productivity, efficiency and…

Tailored System Configuration

No two dialers are the same. Some might fit your company as well as the jersey does on this young kid. Or make as much sense as an overweight, out of shape guy crammed into a pink tutu. As you begin dialer vendor research, make sure you take the following advice into consideration: Choosing a…

How to juggle like a clown

Managing a debt collection operation is like running a 3 ring circus for a Ringmaster. How would you handle all those lions, elephants and tightrope-walkers? Well, what I’d do is hire a lot of clowns to run each ring. Obviously, I am kidding. My circus would be as clown-free as possible. And certainly no clowns…

Avoid the coin toss business model

As bets go, betting on the flip of a coin is pretty straightforward. A coin can only do one of two things: It can either come up heads or it can come up tails. You might bet on a coin toss because you are acting in your own self-interest. In business, don’t bet on it;…

Secrets to finding technology that makes you smile

Does technology really make you smile or does it make life seem better and more complicated? Well, there is no compendious answer for this. Unless, it makes you smile because you just received a “like” or “reply” on your Facebook Status. It is monumental when you ponder how the internet has globally influenced us socially….

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