Author Archives: Vic Groves
Predictive Algorithms Prevent Holes in Your Collections Business
Until a few years ago, I always had a hole in the left side of my jeans. It was not only unsightly, but it became expensive because I lost a lot of loose change and often needed to purchase new pants. It didn’t take a rocket scientist to figure out what was causing my perpetual [...]
Batter up? Keep your bases covered.
The anticipation of spring brings back memories of playing Little League Baseball while growing up in northern California. As a team, we would practice the fundamentals for several weeks before playing against other teams. During practices, the coach would teach us to decide before each pitch what we would do if the ball was put [...]
I break it, you buy it
What do you say when someone asks, “So what kind of work do you do?” Several years ago, I worked as the Operations and Data Processing Manager of a music company. My children couldn’t wrap their young minds around the concept of what I did, so they just told people I was a professional musician. [...]
Quality Assurance: It’s What I Do