Your agents’ time is too valuable to waste!
Keep your agents productive and your organization collecting money.
Use the right dialing technology for your needs. Auto dialer is a generic term for technology that dials a telephone number on demand, without manual input. IAT SmartDial® Solutions offers much more than simple auto dialer functionality. Eliminate manual dialing while increasing agent productivity, right party contacts and ROI with IAT predictive dialing and IVR messaging.
Don’t just dial, SmartDial®. Contact IAT to learn more.
Maximize agent productivity – Keep agents talking and collecting. With IAT predictive dialing, your agents won’t need to spend time dialing numbers and dealing with bad numbers, busy signals and voicemails – they can simply concentrate on talking to live contacts and collecting the debt.
You will increase average talk time from 12 minutes per hour dialing manually to 45 – 50 minutes per hour an agent.
What would a 300% increase in productivity do for your bottom line?
Automatically generate call backs, right party transfers and automated payments. Use IVR Messaging to send thousands of customized messages automatically to your accounts, generating hundreds of callbacks.
Your IAT interactive messages can be set up to include options for debtors to identify the right party contact, transfer-to-agent, pay-by-phone or receive a message and call back at their convenience.
Build a tailored dialing solution. Whether your solution is site-premised, hosted, or a hybrid combination of both, IAT has the flexibility, scalability and expertise you need to maximize your productivity to quickly realize a return on your dialer investment.
Count on the dialing experts. When you team up with IAT, your collection efforts are backed by more than two decades of dialing technology and collections industry experience. IAT customer support is always just a phone call or email away to help you maximize your collecting opportunities.
Contact IAT’s dialing experts to learn more about IAT predictive dialing and what solution can be tailored for your organization.