Blog | IAT SmartDial® Solutions - Part 78

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IAT’s Hosted Services Provides Advanced Collection Services Unrestricted Access to Collection Success

Advanced Collection Services (ACS) keeps work locations flexible with IAT’s CT Impact Hosted Services. Collection agents can contact accounts via CT Impact from any location, which has improved ACS’ bottom line. Peter Allen, Manager of ACS, recognized the rural location of the office in Lewiston, Maine can make commuting difficult for the growing agency of…

IAT’s CT Impact is a perfect fit for Mountain Glacier’s Collections Department

The internal collection department of Indiana based company Mountain Glacier, selected IAT’s CT Impact Hosted Services because it fit their needs. “We looked at other competitors,” said Natasha Gomez, Corporate Manager of Mountain Glacier, “But everything went really smoothly when we inquired about IAT.” Mountain Glacier has three collection agents who contact their 25,000 commercial…

Aidex Recovery Group Manages Compliance with CT Impact

Aidex Recovery Group conducts mass message campaigns, compliant with federal and state laws, through the hosted broadcast messaging capabilities of IAT’s CT Impact Hosted Services. CT Impact Hosted Broadcast Messaging allows Aidex the flexibility to control its message campaigns in a compliant manner. Dan Herrejon, Aidex Director of Operations, said they alter dates and times…

Beginning Answering Machine Webinar with John Roundy

In case you were unable to attend John’s webinar in January, here are some helpful excerpts from his presentation. Remember to contact IAT Support before you change any aspect of your system. IAT’s CT Center can detect answering machines by office, client, list or phone number type (POE, home, etc.). A default message will be…

Advanced CT Center Training Webinar with John Roundy

The advanced session of John’s CT Center training covered caller ID, the exporting of raw history data and an introduction to routing. Many of these topics are better discussed with an IAT Support team member. However here are some helpful hints from the webinar. Caller ID • Base your caller ID on what type of…

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