Category archive: Call Blending
There’s more to blending than making smoothies
When you hear the word blending, what do you think of? Do you think of an ice cream shake? Do you think of the colors in a beautiful landscape painting? Do you think of a health drink concoction with carrots, spinach, fruit juice and anything else that makes the drink—and possibly YOU—turn a disgusting green?…
3 Reasons to use Inbound Blending
Keeping agents busy and productive is the goal of every predictive dialer manager. Today’s technology helps to make obtaining that goal a little easier. Increase agent productivity. One tool that IAT offers is the ability to blend inbound calls with predictive dialer/ outbound calls, which provides agents a steady stream of calls.
Profitable Personalities
Have you seen the movie called “The Nutty Professor II?” It’s okay if you haven’t; it’s not that great of a movie. What is sort of amazing about it is that one actor, namely Eddie Murphy, played eight characters—Sherman Klump and his alter ego Buddy Love, Papa Klump, Young Papa Klump, Mama Klump, Granny Klump,…