Category Archives: Call Center Products

10 questions to answer before buying your next dialing technology

By Kendra Fugal | Published: May 15, 2012
  As The Cheshire Cat put it, if you don’t know where you want to end up, “it doesn’t really matter where you go.” Similarly, if you don’t know what you want your new dialing technology to accomplish, then it doesn’t matter what vendor or type of dialing solution (cloud/hosted, site-premised or hybrid) you select. [...]
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Quality Assurance: It’s What I Do

By Vic Groves | Published: April 17, 2012
As IAT’s Quality Assurance Engineer, I break things for a living. Armed with a half-dozen computers, I put IAT’s product releases, new features and updates through the wringer using different operating systems and scenarios. After rigorous testing, I either give the software my stamp of approval or send it back to the programmer for more [...]
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Create your best moose

By David Evans | Published: January 13, 2012
Recently, I finished a painting of a moose that is now on display in a Jackson Hole, Wyoming art gallery.  As my art students watched my progress, I would often get questions from them such as What technique do you use to paint the water? How do you paint the rugged hair on the moose? [...]
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  • "We are grateful for the opportunity to work with the IAT team and pursue such a high level of technology. We continually strive to provide our clients with products that improve their productivity and profitability, and our experience is that CT Center has proven to satisfy even the toughest critics in the same manner.”

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