Cell Phones | IAT SmartDial® Solutions

Category archive: Cell Phones

TCPA Declaratory Ruling: How it affects you

The FCC’s July 10th Declaratory Ruling on the TCPA has agencies concerned about contacting accounts via cell phone numbers. Some of the interpretations offered by the FCC have brought more confusion than clarification.  During the ACA International Expo in Boston last week, ACA International General Counsel Robert Foehl and CEO Patrick Morris explained what these…

Dialing within TCPA and FDCPA Guidlines

During our 27+ years in the ARM industry, IAT SmartDial has accumulated many regulatory compliance tools to make your contacting processes work more smoothly. Below I have highlighted the main ways our technology helps you operate within the guidelines of the TCPA and FDCPA. Contacting cell phones within TCPA guidelines: “The FCC has determined that…

Stay compliant with proper pre-dialing filters

To quote a recent press release from ACA International (June 11, 2014), “Consumer debt collection is among the heaviest regulated activities in America by federal, state and local laws and regulations.” As a member of this industry, IAT is fully aware that compliance to industry laws and regulations is crucial to running your agency. A…

A wide range of predictive dialing tools to tailor your daily operations

Since IAT’s inception in 1986, SmartDial® has been in the forefront in tailoring our predictive dialer to fit the client’s needs.  In the ARM industry there are many different sectors or verticals that recover monies, yet their daily operations are entirely different. IAT SmartDial caters to a variety of ARM industries such as: Healthcare; hospitals,…

Call cell phones with confidence

The collection industry knows calling a cell phone with an automated dialer can mean a potential lawsuit if it’s without specific permission (usually called “prior express consent”). Add to the nightmare differing judicial interpretations of the TCPA and FDCPA concerning what is allowed. Then throw in the opinions of agency managers, industry consultants and technology…

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