Debt Collection Compliance | IAT SmartDial® Solutions

Category archive: Debt Collection Compliance

TCPA Declaratory Ruling: How it affects you

The FCC’s July 10th Declaratory Ruling on the TCPA has agencies concerned about contacting accounts via cell phone numbers. Some of the interpretations offered by the FCC have brought more confusion than clarification.  During the ACA International Expo in Boston last week, ACA International General Counsel Robert Foehl and CEO Patrick Morris explained what these…

Who is it? Use right party identification to find out.

Do you ever wonder if your IVR messages are being received by the correct person? IAT has several dialogues that require the listener identify themselves as the right party before the dialer will speak its message or take another action. Consequently, you can be more confident in your message recipient.

Compliant dialing—it’s in our DNA. How about yours?

If you have hired part time help to manually dial your ever-increasing wireless inventory list, you’ve probably noticed your bottom line decrease. You also probably haven’t made much headway on your “manual dial only” inventory list. Unfortunately, the time required to manually push all those buttons will never make it a very effective way of…

Compliant cell phone contacting technology released by IAT

IAT announces the release of SmartCellTM, a manual dialing application developed for contacting cell phones. “Today’s regulations regarding cell phones and dialers don’t need to hinder your productivity,” said Dave Rudd, IAT co-owner and Sr. VP of Finance & Administration. “We’ve seen too many agencies that, in an effort to stay compliant, have allocated additional…

If we want compliance, looks like we’ll all need to work together

Just like it takes a whole team—and not simply one super star player—to win the game, it takes the whole industry to successfully address current and future compliance issues. Recently I’ve noticed three examples of people working together in compliance efforts, which I share below.