Category Archives: Dialer Experience

Red or Russet?

By Irfan Quraishi | Published: February 21, 2012
This happens to me a lot.  I go to the grocery store to buy something, let’s say potatoes, and I forget if I was supposed to get red potatoes or russet potatoes. So I get out my handy dandy cell phone and call my wife’s cell phone, which obviously rings a few times and then [...]
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“Leaping Lizards!” Don’t Annoy the Pants Off Your Debtors.

By Jenna Bowman and Elise Mathews | Published: February 7, 2012
It has been said repetition is the first principle in all learning. That is the whole point of math homework – solving 30 problems all using the same principle. From songs on the radio, or a favorite movie you’ve seen a million times, to timeless tales of a young maid and her prince charming that [...]
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Use Your Time Wisely

By Elise Mathews | Published: January 4, 2012
We have a limited amount of time in this world. We have to squeeze in as much as possible, determine what is most important and make the best of the time we have. The same is true for your dialing technology’s time. As a big part of a collections strategy, it’s best to get the [...]
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Feinting Can Be a Good Thing

By Ray Fowler | Published: December 13, 2011
In any type of sporting event, the participant or team is going to be looking for a competitive advantage. For example, a pitcher will throw fast balls, curves and change-ups to confuse the batter. A fly fisherman will try a Woolley-Bugger one time and a nymph the next. The participants will feint one way and [...]
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