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Category archive: IAT Conferences

What I Like About the Annual ACA Expo

I always look forward to attending and participating in the ACA International Convention each year. This year will mark the 75th anniversary of ACA and I am very proud of this and that fact that IAT SmartDial® (an Enghouse Interactive company) has been a participating Vendor in ACA for the last three decades.

IAT presents DIAL-OLOGY: a study in predictive dialing at ACA Int’l 75th Convention

July is an exciting month for many reasons—celebrating Independence Day with parades barbecues and fireworks, long summer days of sunshine, etc. At IAT, we are excited for July each year because it brings the annual ACA International Expo. This is one of the main events for ARM professionals across the country and we look forward…

Phone Smarts

I wish I had received some training after buying my last cell phone, just so I could feel a bit smarter than my smart phone. Instead, I had to muddle through on my own, learning mostly by trial and error. On the way, my new phone and I went through some “counseling” because it refused…

Missed the dialer training target?

To the IAT customers NOT in attendance at this year’s National Training Conference: You missed out! Not only did you miss the breathtaking location (Hot Springs, Virginia), you also missed invaluable conference sessions and peers ready to give you dialer tips to help you collect more debt (and therefore make more money). See what some…

My political representatives didn’t know about H.R. 3035 until I told them.

This past week, I participated in ACA International’s Fly-In to D.C. to visit with my State Representatives about H.R. 3035 (updates to the TCPA allowing the use of dialers when calling cell phones). I must admit that I was slightly nervous. I’ve written them letters, emails and even made phone calls, but I’ve never sat…

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