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Category archive: IAT News

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We’ve been saying it for years: Nobody does Predictive Dialing like IAT. Our R&D team is dedicated to developing outbound dialing technology that is in a league of its own. SmartDial® solutions are built on our unique predictive dialing algorithm and incorporate productivity-improving concepts such as Dynamic Resource Allocation and Automated Resource Sharing to deliver…

28 Years of Predictive Dialing Technology

On March 6, 2014 IAT will celebrate its 28th Birthday. Wow, that is a great success story! When IAT started in 1986, there was a lot of convincing to do about the “new technology on the block.” Many would ask, “Can you really call people and get them to pay their debts with automated voices?”…

Dialer Purchasing Guide Published by IAT

A complimentary white paper published this week by IAT SmartDial, “7 Questions to Ask Before Selecting Your Next Dialing Technology,” aims to give collection organizations an objective, helpful purchasing guide. “If your only pre-purchase question is ‘How much will this cost?’ you’re jeopardizing your company’s success,” said Ray Fowler, IAT Sales & Marketing Director.  “An…

Compliant cell phone contacting technology released by IAT

IAT announces the release of SmartCellTM, a manual dialing application developed for contacting cell phones. “Today’s regulations regarding cell phones and dialers don’t need to hinder your productivity,” said Dave Rudd, IAT co-owner and Sr. VP of Finance & Administration. “We’ve seen too many agencies that, in an effort to stay compliant, have allocated additional…

White paper reveals differences in predictive dialer choices

IAT recently published the white paper “What is True Predictive Dialing?” to inform collection agencies regarding variations in technologies and the potential benefits and challenges of their dialer selection. “The generic label ‘predictive dialer’ is very misleading, especially within the ARM industry” said Ray Fowler, IAT Sales & Marketing Director. “Collection managers are frequently frustrated…

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