Category Archives: IAT News

I break it, you buy it

By Vic Groves | Published: January 24, 2012
What do you say when someone asks, “So what kind of work do you do?” Several years ago, I worked as the Operations and Data Processing Manager of a music company. My children couldn’t wrap their young minds around the concept of what I did, so they just told people I was a professional musician. [...]
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Tailored System Configuration

By Mark Namba | Published: January 6, 2012
No two dialers are the same. Some might fit your company as well as the jersey does on this young kid. Or make as much sense as an overweight, out of shape guy crammed into a pink tutu. As you begin dialer vendor research, make sure you take the following advice into consideration: Choosing a [...]
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Acronym City!

By Dave Rudd | Published: December 28, 2011
Recently, I was sitting next to our new ACA International CEO, Patrick Morris, and I asked him how he was adjusting to our industry and the new job. He said something similar to this, “I’m learning a lot each and every day. There is so much to learn, but I’m having fun.” So much to [...]
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Missed the dialer training target?

By Ray Fowler | Published: December 1, 2011
To the IAT customers NOT in attendance at this year’s National Training Conference: You missed out! Not only did you miss the breathtaking location (Hot Springs, Virginia), you also missed invaluable conference sessions and peers ready to give you dialer tips to help you collect more debt (and therefore make more money). See what some [...]
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Modernization of TCPA – Act Now!

By Dave Rudd | Published: September 27, 2011
Last week was a “banner week” for the ACA and the entire Asset Recovery industry. The Mobile Informational Call Act of 2011 was introduced to Congress. This Act, when passed, will update and modernize the Telephone Consumer Protection Act (TCPA), which is under the jurisdiction of the Federal Communications Commission (FCC). The TCPA was created [...]
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