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Category archive: Industry News

75th ACA International Convention Recap

I had a great time in Chicago last week. The ACA International Expo was everything I anticipated it would be and more. A few of the highlights for me were the opening ceremonies, awesome speakers, and catching up with my entourage—you know who you are! Our outgoing president, Leslie Bender, was everywhere this year as…

We are really getting old now!

In today’s highly competitive environment it is a rare accomplishment for a technology company to celebrate their 27th birthday. Yet, that is exactly what IAT is doing this week! The company started very humbly March 6, 1986 with a small amount of capital and a napkin full of ideas. Today, IAT has hundreds of clients…

Acronym City!

Recently, I was sitting next to our new ACA International CEO, Patrick Morris, and I asked him how he was adjusting to our industry and the new job. He said something similar to this, “I’m learning a lot each and every day. There is so much to learn, but I’m having fun.” So much to…

Compliance issues to look for in 2012

I read with interest the white paper “The Future of Compliance for the Debt Collection Industry.”  The following are a few quotes from this paper that I found most interesting. I hope they get you thinking about your compliance plans in 2012! “The global financial crisis that officially began in the fall of 2008 ushered…

My political representatives didn’t know about H.R. 3035 until I told them.

This past week, I participated in ACA International’s Fly-In to D.C. to visit with my State Representatives about H.R. 3035 (updates to the TCPA allowing the use of dialers when calling cell phones). I must admit that I was slightly nervous. I’ve written them letters, emails and even made phone calls, but I’ve never sat…

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