Category Archives: Predictive Dialer

I hate spam.

Sometimes the internet is really irritating, especially spam in my email inbox. Uggh. I wish people had better things to do than send me useless, irrelevant junk. Thank goodness for spam filters! A couple months ago, IAT upgraded its mail system and we all began receiving no less than 20 pieces of junk mail each [...]
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Predictive Algorithms Prevent Holes in Your Collections Business

Until a few years ago, I always had a hole in the left side of my jeans. It was not only unsightly, but it became expensive because I lost a lot of loose change and often needed to purchase new pants. It didn’t take a rocket scientist to figure out what was causing my perpetual [...]
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Batter up? Keep your bases covered.

The anticipation of spring brings back memories of playing Little League Baseball while growing up in northern California. As a team, we would practice the fundamentals for several weeks before playing against other teams. During practices, the coach would teach us to decide before each pitch what we would do if the ball was put [...]
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IAT’s Wheel of Feature Fortune

  It seems that 70% of IAT’s software users will only use 15 to 20% of the features. Whether it is a site-premised application or hosted service, the majority of end-users will never use most features or even explore the technology much beyond their daily routine. IAT SmartDial’s underused features will increase productivity, efficiency and [...]
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Give me back my VCR!

I like to watch old movies. Gene Kelly, Fred Astaire, Shirley Jones and Judy Garland—you can’t get much better! And I had enjoyed watching several old movies on VHS. That is, until my husband scoffed at my collection of video tapes and convinced me to toss my “outdated” VCR. He reasoned we could just replace [...]
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  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

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  • “January was a great month—our best month in 5 years. Our revenue was up 30 percent over what we had been running. I think a lot of that has to do with the dialer.”

    Steve Hall, Executive VP
    Venture Financial Services, Inc.