Predictive Dialer | IAT SmartDial® Solutions - Part 5

Category archive: Predictive Dialer

Dialer integration: More complex and helpful than you think

Occasionally, the radio morning show I listen to asks listeners to call in with song titles (or band names) describing some current event. For example, during last year’s election season, listeners suggested song titles describing the Democratic and Republican National Conventions. There were a lot of humorous suggestions on both sides, some selections showing the…

White paper reveals differences in predictive dialer choices

IAT recently published the white paper “What is True Predictive Dialing?” to inform collection agencies regarding variations in technologies and the potential benefits and challenges of their dialer selection. “The generic label ‘predictive dialer’ is very misleading, especially within the ARM industry” said Ray Fowler, IAT Sales & Marketing Director. “Collection managers are frequently frustrated…

The predictive dialer that grew up with you

My childhood house had lots of hiding places. Not for “seeking” games, but for escaping crowds. My mom always made sure our house was large enough for everyone to have their own space. Even now, “family days” have plenty of alone time opportunities. It helps us avoid clashing too much and gives us a chance…

The "street sweeper" of Predictive Dialing

Charles Caleb Colton, a cleric for the United Church of England, lived in the early 1800s. He is known as a bit of an eccentric and is perhaps best known for his aphorisms including “True friendship is like sound health, the value is seldom appreciated until it is lost.” “Men are born with two eyes,…

Dialer List Management … It’s like cleaning the litter box, but not as yucky

I sometimes wonder whether it’s a coincidence the words “pets” and “pest” are made from the same letters. Don’t get me wrong, I do enjoy being a pet owner. It’s nice to have a friend whose biggest demands are food and attention. I’ve also heard studies show owning pets provide health benefits as well. They…

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