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Category archive: SmartCell

TCPA Declaratory Ruling: How it affects you

The FCC’s July 10th Declaratory Ruling on the TCPA has agencies concerned about contacting accounts via cell phone numbers. Some of the interpretations offered by the FCC have brought more confusion than clarification.  During the ACA International Expo in Boston last week, ACA International General Counsel Robert Foehl and CEO Patrick Morris explained what these…

Dialing within TCPA and FDCPA Guidlines

During our 27+ years in the ARM industry, IAT SmartDial has accumulated many regulatory compliance tools to make your contacting processes work more smoothly. Below I have highlighted the main ways our technology helps you operate within the guidelines of the TCPA and FDCPA. Contacting cell phones within TCPA guidelines: “The FCC has determined that…

Call cell phones with confidence

The collection industry knows calling a cell phone with an automated dialer can mean a potential lawsuit if it’s without specific permission (usually called “prior express consent”). Add to the nightmare differing judicial interpretations of the TCPA and FDCPA concerning what is allowed. Then throw in the opinions of agency managers, industry consultants and technology…

Compliant dialing—it’s in our DNA. How about yours?

If you have hired part time help to manually dial your ever-increasing wireless inventory list, you’ve probably noticed your bottom line decrease. You also probably haven’t made much headway on your “manual dial only” inventory list. Unfortunately, the time required to manually push all those buttons will never make it a very effective way of…

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