Comments for IAT SmartDial® Solutions

Comment on Streamline your call center with a fully blended system by Bob

Bob — Wed, 03 Aug 2011 16:42:45 +0000

Never thought about that before – the dialer picking up activity when inbound slows down. Great idea.

Comment on What makes SmartDial Smart? by Jeryl Smith

Jeryl Smith — Tue, 15 Mar 2011 17:19:08 +0000

Kent, SmartDial is a great name and a great product and is getting smarter every day. Another reason SmartDial is a smart product is because of the original creators of it, which you are one of them. Thanks for that and thanks for your support.

Comment on What makes SmartDial Smart? by Kent Sorensen

Kent Sorensen — Tue, 15 Mar 2011 04:33:08 +0000

One of the great things about SmartDial is its name, SmartDial. I’m glad you’re using it again. Jeryl I suspect you had something to do with that. SmartDial is smart people who care.

Comment on Place on hard surface, bang head here, repeat. by Eric C

Eric C — Wed, 23 Feb 2011 16:53:34 +0000

Dialer information is only a small part of the full picture for your organization. There are a number of other account interactions that can occur between your office and a specific account that do not involve the dialer. Letters, inbound calls, payments, judgments, bankruptcy, legal, manual calls to the account, are all additional information that should be considered when determining your strategy on collecting an account. We provide an export file from the dialer side that can be imported into your collection software that allows you to see the full picture of what is happening with an account.

Comment on Place on hard surface, bang head here, repeat. by K.C.

K.C. — Wed, 23 Feb 2011 15:53:04 +0000

Eric, do you have a report on CTCenter that will give you a list of accounts that have had the same result the last 15 times?

Comment on Give me a break! by Tweets that mention Give me a break! | IAT SmartDial® Solutions -- Topsy.com

Tue, 07 Dec 2010 19:23:27 +0000

[...] This post was mentioned on Twitter by Conrad Companies, IAT SmartDial. IAT SmartDial said: Take a break from from work, including the predictive dialer. http://bit.ly/dQLBSh [...]

Comment on Help! Whose responsibility is it anyway? by Jeryl Smith

Jeryl Smith — Tue, 19 Oct 2010 19:55:34 +0000

Here here for this subject! Our children don’t know about responsible finances. There is too much easy credit and too many “gadgets” to spend our money on. They think cell phones are mandatory, internet access is a human right, cable/satellite TV is normal and totally expected. They don’t realize the costs involved with all of this. They haven’t grown up with any financial restrictions. They never write checks or balance their checkbooks; they just look on-line to see what their balance is, sometimes too late to catch a deficit. They wonder why they are being charged $35 for overdrawn accounts or for “covering” deficits. When your college age son aks “How do I write a check, Dad”, you know there hasn’t been any education on proper financial understanding. Let’s help our children learn and be responsible financial members of our communities.

Comment on Top three supervising tools for every collection manager by Tweets that mention Top three supervising tools for every collection manager | IAT SmartDial® Solutions -- Topsy.com

Fri, 08 Oct 2010 15:58:57 +0000

[...] This post was mentioned on Twitter by Conrad Companies, IAT SmartDial. IAT SmartDial said: Top three supervising tools for every predictive dialer collection manager http://bit.ly/diJPiR [...]