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	<title>IAT SmartDial® Solutions</title>
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		<title>How to keep your Predictive Dialer Agents prepared for anything</title>
		<link>http://www.iatsmartdial.com/2013/05/24/how-to-keep-your-predictive-dialer-agents-prepared-for-anything/</link>
		<comments>http://www.iatsmartdial.com/2013/05/24/how-to-keep-your-predictive-dialer-agents-prepared-for-anything/#comments</comments>
		<pubDate>Fri, 24 May 2013 17:22:47 +0000</pubDate>
		<dc:creator>IAT SmartDial</dc:creator>
				<category><![CDATA[Agents]]></category>
		<category><![CDATA[Debt Collection Compliance]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Agent Monitoring]]></category>
		<category><![CDATA[call recording]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=5005</guid>
		<description><![CDATA[It’s hard to teach your agents everything they need to say—and not say—to successfully collect the debt. And these days, all it takes is one little slip up to get tangled up in the courts. Recently I read a post on InsideARM that explained one such situation: “A U.S. district court earlier in April ruled...]]></description>
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		<title>What Makes IAT SmartDial’s Predictive Dialer Superior &#8230; Individual Pacing</title>
		<link>http://www.iatsmartdial.com/2013/05/21/what-makes-iat-smartdials-predictive-dialer-superior-individual-pacing/</link>
		<comments>http://www.iatsmartdial.com/2013/05/21/what-makes-iat-smartdials-predictive-dialer-superior-individual-pacing/#comments</comments>
		<pubDate>Tue, 21 May 2013 16:35:22 +0000</pubDate>
		<dc:creator>David Evans</dc:creator>
				<category><![CDATA[Agents]]></category>
		<category><![CDATA[Dialer Strategies]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Individual Pacing]]></category>
		<category><![CDATA[predictive dialing]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4998</guid>
		<description><![CDATA[One of the things that I really like about working in this industry is meeting so many fantastic people that think the way I do. I am amazed how many times I will be in a conversation with a customer or a client and discover their viewpoint on a topic mirrors my own. Not that everyone...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>The Flux Capacitor of True Predictive Dialing</title>
		<link>http://www.iatsmartdial.com/2013/05/17/the-flux-capacitor-of-true-predictive-dialing/</link>
		<comments>http://www.iatsmartdial.com/2013/05/17/the-flux-capacitor-of-true-predictive-dialing/#comments</comments>
		<pubDate>Fri, 17 May 2013 19:00:01 +0000</pubDate>
		<dc:creator>Jenna Bowman</dc:creator>
				<category><![CDATA[Debt Collection Experts]]></category>
		<category><![CDATA[Dialer Experience]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Predictive]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4994</guid>
		<description><![CDATA[If I had a superpower I would choose time travel, like Hiro Nakamura who bends time and space in the TV Series Heroes. I’d love living in a different time period, where everyday life was a little simpler. And who wouldn’t enjoy having that omniscient feeling of knowing what the future holds while everyone else...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Priorities. You can’t live with them and you can’t live without them.</title>
		<link>http://www.iatsmartdial.com/2013/05/14/priorities-you-cant-live-with-them-and-you-cant-live-without-them/</link>
		<comments>http://www.iatsmartdial.com/2013/05/14/priorities-you-cant-live-with-them-and-you-cant-live-without-them/#comments</comments>
		<pubDate>Tue, 14 May 2013 19:03:17 +0000</pubDate>
		<dc:creator>Jeryl Smith</dc:creator>
				<category><![CDATA[Collection Industry]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4989</guid>
		<description><![CDATA[At IAT, our priorities mean you get the best predictive dialer and IVR messaging features. I make sure of it. Do you ever wonder why, in a computer software company, certain product features get developed and other features are delayed? Who makes those decisions and how are they made? There certainly are many factors that...]]></description>
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		<title>How to get the predictive dialer you want</title>
		<link>http://www.iatsmartdial.com/2013/05/10/how-to-get-the-predictive-dialer-you-want/</link>
		<comments>http://www.iatsmartdial.com/2013/05/10/how-to-get-the-predictive-dialer-you-want/#comments</comments>
		<pubDate>Fri, 10 May 2013 17:23:14 +0000</pubDate>
		<dc:creator>Dave Rudd</dc:creator>
				<category><![CDATA[Collection Experts]]></category>
		<category><![CDATA[Dialing Solutions]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Cloud-based Dialer]]></category>
		<category><![CDATA[site-premised dialer]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4984</guid>
		<description><![CDATA[Your dialing technology options are confusing. It’s sometimes hard to determine the right dialing solution for your agency and clients. If you want to choose the best predictive dialer or IVR Messaging solution, you must first research something very unique and important—your own company.  Discuss your dialing habits and needs BEFORE you shop. Your management...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Maintain a delicious contacting stream</title>
		<link>http://www.iatsmartdial.com/2013/05/07/maintain-a-delicious-contacting-stream/</link>
		<comments>http://www.iatsmartdial.com/2013/05/07/maintain-a-delicious-contacting-stream/#comments</comments>
		<pubDate>Tue, 07 May 2013 20:04:06 +0000</pubDate>
		<dc:creator>Vic Groves</dc:creator>
				<category><![CDATA[Agents]]></category>
		<category><![CDATA[IVR Messaging]]></category>
		<category><![CDATA[Routing]]></category>
		<category><![CDATA[Debt Collection Agents]]></category>
		<category><![CDATA[IVR Call Routing]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4976</guid>
		<description><![CDATA[I enjoy any gathering with a chocolate fountain. I love watching the steady stream of deliciousness pour down tier after tier until it reaches the bottom and gets pumped back up to begin the process again. Not all of the chocolate reaches the bottom; guests insert a variety of edibles into the fray covering it...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t write it off just yet</title>
		<link>http://www.iatsmartdial.com/2013/05/03/dont-write-it-off-just-yet/</link>
		<comments>http://www.iatsmartdial.com/2013/05/03/dont-write-it-off-just-yet/#comments</comments>
		<pubDate>Fri, 03 May 2013 16:44:49 +0000</pubDate>
		<dc:creator>Jenna Bowman</dc:creator>
				<category><![CDATA[Dialer Strategies]]></category>
		<category><![CDATA[Life Lessons]]></category>
		<category><![CDATA[Version 8.0]]></category>
		<category><![CDATA[Predictive Dialer Strategies]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4970</guid>
		<description><![CDATA[I’m all about the fun factor. You might even categorize me as a “yellow personality.” So if I’m going to be getting physical exercise I don’t want it to feel like a workout—it’s got to be fun. This is why running never appealed to me. Sports, yes. Dancing, ok. Hiking, sure. Running? As articulated by...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What&#8217;s YOUR Definition?</title>
		<link>http://www.iatsmartdial.com/2013/04/30/whats-your-definition/</link>
		<comments>http://www.iatsmartdial.com/2013/04/30/whats-your-definition/#comments</comments>
		<pubDate>Tue, 30 Apr 2013 20:28:18 +0000</pubDate>
		<dc:creator>Ray Fowler</dc:creator>
				<category><![CDATA[Collection Industry]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4955</guid>
		<description><![CDATA[As I read the definition of the word “definition” it has several umm definitions, ranging from a statement of intent to the clarity of an image in a photograph or on a television. Every industry has a set of unique terms, and the ARM industry’s language is no different.   At IAT we sometimes use terms...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Dueling Dialers</title>
		<link>http://www.iatsmartdial.com/2013/04/26/dueling-dialers/</link>
		<comments>http://www.iatsmartdial.com/2013/04/26/dueling-dialers/#comments</comments>
		<pubDate>Fri, 26 Apr 2013 18:00:42 +0000</pubDate>
		<dc:creator>Kendra Fugal</dc:creator>
				<category><![CDATA[Agents]]></category>
		<category><![CDATA[Automation]]></category>
		<category><![CDATA[Collection Manager]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Debt Collection Manager]]></category>
		<category><![CDATA[Dialing Automation]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4932</guid>
		<description><![CDATA[In recent posts, we’ve compared true/dynamic predictive dialing and static dialing. A key difference between the two is who paces the dialer—who determines how many phone lines are used each time the dialer attempts to reach a live contact. With static dialing, it’s the manager. With true predictive dialing (also called dynamic predictive dialing), it’s...]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>CT Center: Batteries not included</title>
		<link>http://www.iatsmartdial.com/2013/04/23/ct-center-batteries-not-included/</link>
		<comments>http://www.iatsmartdial.com/2013/04/23/ct-center-batteries-not-included/#comments</comments>
		<pubDate>Tue, 23 Apr 2013 17:57:57 +0000</pubDate>
		<dc:creator>Paul Lowry</dc:creator>
				<category><![CDATA[CT Center]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[installs]]></category>
		<category><![CDATA[site-premised dialer]]></category>

		<guid isPermaLink="false">http://www.iatsmartdial.com/?p=4928</guid>
		<description><![CDATA[Have you ever purchased something and rushed home to try it out, only to find you need “something else” to actually use it? You guessed it: batteries not included! If you have my luck, you will not have the right battery size, a spare HDMI cable or a propane tank (for the new gas grill)....]]></description>
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		<slash:comments>0</slash:comments>
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