Government Solutions

We Call it SmartDial^®, You’ll Call it 300% Improved Productivity

IAT’s SmartDial® technologies provide leading-edge solutions for debt collection operations of every shape and size, featuring unlimited dialing capacity that increases agent talk time 300% over manual dialing, and easy system expansion that allows agents to run predictive dialer and interactive communication campaigns simultaneously.

Depending on your specific needs, IAT can consult, tailor, install and support your debt collections management solution. Whether your solution warrants a site-premised solution, a hosted solution or a hybrid combination of both, we have the flexibility, scalability and expertise you need in order to maximize your productivity, and quickly realize a return on your dialer technology investment.

Here’s a summary of what your IAT SmartDial® Solutions will provide:

A ready and helpful support staff, online training resources and access to decades of collection industry expertise come standard with your IAT SmartDial® Solution
Unlimited dialing capacity – improving agent talk time 300% over manual dialing
A choice between site-premised solutions, hosted solutions, or a hybrid combination of both – depending on what is best, and most cost-effective, for your operational requirements
Unlimited interactive communication and predictive dialing capacity
Easy system expansion and feature addition – hundreds of agents can be productive with predictive dialing and broadcast campaigns running at the same time
Easy expansion of dialing resources – even to remote offices
No short duration charges for hosted solutions – simple cost-per-minute per connected call price structure
Predictive dialer pacing and instantaneous screen pops – eliminating calls on hold or dropped calls

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Government Solutions

We Call it SmartDial®, You’ll Call it 300% Improved Productivity

We Call it SmartDial^®, You’ll Call it 300% Improved Productivity