Your agents are too valuable to be manually dialing!
Keep your agents talking and collecting, not waiting.
Eliminate agent idle time by using IAT’s Hosted Predictive Dialing.
Busy signals, no answers, answering machines and wrong numbers are handled by the dialer (instead of the agent), leaving your agents able to concentrate on talking to live contacts and collecting accounts.
Triple your average talk time per agent from 12 minutes per hour dialing manually to 45 – 50 minutes per hour.
What would a 300% increase in productivity do for your bottom line?
Contact IAT to learn more.
Start dialing quickly on a pay-as-you-go basis. You can start using IAT’s Hosted Predictive Dialing right away with no hardware to install and pay-as-you-go monthly pricing.
After your initial one-on-one training, IAT’s customer support will always be just a phone call or email away to answer your questions and help you maximize your collecting opportunities.
Train your agents to be the best. Use the included Supervisor tools to manage agents in real time and guide each one to become your best collector. Also utilize IAT’s call recording feature for training and legal purposes. Receive daily e-mailed reports to track productivity and campaign results.
Count on the dialing experts. When you team up with IAT, your collection efforts are backed by more than two decades of dialing technology and collections industry experience, including collection-specific features and benefits.
Build a tailored dialing solution. You can rely on IAT to have the dialing solution you need now and into the future. Whether your solution is hosted, site-premised, or a hybrid combination of both, IAT has the flexibility, scalability and expertise you need to maximize productivity to quickly realize a return on your dialer investment.
Contact the experts at IAT to learn more about how you can increase agent productivity and ROI using IAT’s hosted predictive dialing.