Experiencing the Benefits of SmartDial
Experiencing the Benefits of SmartDial®
The answers you need are found with a single SmartDial®
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"Upon implementation of CT Center, our collectors went through 3 stages, Resistance, Acceptance and Dependence. Now we have to actually kick them off the dialer at least a few hours of the day just so they can work other accounts in their collector queues. They are 'Dialer’ addicts!”
Don Wright, SVP of Operations
The Outsource Group
Smart Training for SmartDial® Customers
The debt collection industry is fast-paced and ever changing, making it crucial to have a staff that is well trained and ahead of the rest when it comes to dialer technology and its advances. IAT provides a full docket of training opportunities tailored to your specific needs.
Webinars
Learn tips and tricks on how to help you improve the use of your predictive dialer system in a series of customer seminars. Please contact us for information regarding upcoming webinar events.
Regional Training
Our regional training events allow you to join other IAT customers in your region for a day-long training session. Courses are designed to address the needs of users at every experience level. Please contact us for information regarding upcoming webinar events.
National Training Conference
With an agenda consisting of both regional training and user conference topics, you will leave IAT’s National Training Conference feeling both confident and excited about your SmartDial® investment. Click here for details about our Spring 2012 event.
IAT Academy
Our support team is always available to tailor a one-on-one training session specific to your needs and questions. Please contact us to schedule a training visit at our office in Salt Lake City, or we can arrange to come to you.