In-House Solutions

SmartDial^® for Financial Institutions

As a financial institution, money is your product, and interest accrual on loans is a primary revenue source – so your ability to efficiently collect open and delinquent accounts has a direct effect on your top and bottom line. IAT’s powerful, customized collections tools can help you to reduce costs, improve productivity and stay on top of the process.

Hosted Solutions | Site-Premised Solutions | Hybrid Solutions

Here’s a summary of what your IAT SmartDial® Solution will provide:

Unlimited dialing capacity – improving agent talk time 300% over manual dialing
Unlimited interactive communication and predictive dialing capacity
Predictive dialer pacing and instantaneous screen pops – eliminating calls on hold or dropped calls
A choice between site-premised solutions, hosted solutions or a hybrid combination of both – depending on what is best, and most cost-effective, for your operational requirements
Easy system expansion and feature addition – hundreds of agents can be productive with predictive dialing and broadcast campaigns running simultaneously
Easy expansion of dialing resources – even to remote offices
Simple cost-per-minute, per connected call price structure
A ready and helpful support staff, online training resources, and access to decades of collection industry expertise come standard with your IAT SmartDial® Solution

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In-House Solutions

SmartDial® for Financial Institutions

SmartDial^® for Financial Institutions