SmartDial® for Financial Institutions

As a financial institution, money is your product, and interest accrual on loans is a primary revenue source – so your ability to efficiently collect open and delinquent accounts has a direct effect on your top and bottom line. IAT’s powerful, customized collections tools can help you to reduce costs, improve productivity and stay on top of the process.

Hosted Solutions | Site-Premised Solutions | Hybrid Solutions

Here’s a summary of what your IAT SmartDial® Solution will provide:

  • Unlimited dialing capacity – improving agent talk time 300% over manual dialing
  • Unlimited broadcast messaging and predictive dialing capacity
  • Predictive dialer pacing and instantaneous screen pops – eliminating calls on hold or dropped calls
  • A choice between site-premised solutions, hosted solutions or a hybrid combination of both – depending on what is best, and most cost-effective, for your operational requirements
  • Easy system expansion and feature addition – hundreds of agents can be productive with predictive dialing and broadcast campaigns running simultaneously
  • Easy expansion of dialing resources – even to remote offices
  • Simple cost-per-minute, per connected call price structure
  • A ready and helpful support staff, online training resources, and access to decades of collection industry expertise come standard with your IAT SmartDial® Solution

Register for a Free Web Demonstration
Call toll free, for more information 1-800-574-8801

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  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

  • “[With Universal Dialing Ports] it’s like having 30 extra collectors taking calls. We did department research and discovered that out of 250 calls, we only collect on one account. I couldn’t do what I do without those 30 lines and being able to make thousands of calls a day. At times it’s almost like an inbound center. Sometimes I have to back off and use less, because I have a few people out.”

    Julie Crable, Corporate Collections Supervisor
    QC Holdings, Inc.