CT Impact Hosted Predictive Dialing – a SmartDial^® Solution

CT Impact Hosted Predictive Dialing (PD) allows customers to enjoy the benefits of predictive dialing technology on a pay-as-you-go basis, considering the number of collectors and time spent on the dialer.

CT Impact Hosted Predictive Dialing Benefits:

• Agent talk time increased to 45 – 50 min/hr
• 300% or more productivity increase over manual dialing
• Increased revenue
• Call data imported to host software
• Live calls instantly transferred with real-time screen pop
• Call Management and monitoring capabilities
• Collection-specific design

CT Impact Hosted Predictive Dialing Features:

• Answering Machine Detection
• Option to leave a message
• List Groups
• Monitoring, Coaching, Conferencing
• Daily Reports

CT Impact Hosted Predictive Dialing was developed specifically for:

• Small collection departments without dialer technology
• Large collection departments that want to increase capacity or try before they buy

Set up is easy and fast

• No hardware to buy
• No additional phone lines
• No minimums or maximums
• Only pay for what you use
• Works with most major host data systems

Register for a Free Web Demonstration
Call toll free, for more information 1-800-574-8801