In-House Solutions
CT Impact Hosted Predictive Dialer – a SmartDial® Solution
CT Impact Hosted Predictive Dialer (PD) allows customers to enjoy the benefits of predictive dialing technology on a pay-as-you-go basis, considering the number of collectors and time spent on the dialer.
CT Impact Hosted Predictive Dialer Benefits:
- Agent talk time increased to 45 – 50 min/hr
- 300% or more productivity increase over manual dialing
- Increased revenue
- Call data imported to host software
- Live calls instantly transferred with real-time screen pop
- Call Management and monitoring capabilities
- Collection-specific design
CT Impact Hosted Predictive Dialer Features:
- Answering Machine Detection
- Option to leave a message
- List Groups
- Call Recording
- Monitoring, Coaching, Conferencing
- Daily Reports
CT Impact Hosted Predictive Dialer was developed specifically for:
- Small collection departments without dialer technology
- Large collection departments that want to increase capacity or try before they buy
Set up is easy and fast
- No hardware to buy
- No additional phone lines
- Pay-as-you-go
- Works with most major host data systems
Register for a Free Web Demonstration Call toll free, for more information 1-800-574-8801