Qualified Callbacks Keep Your Team Busy Collecting
CT Center IC Outbound: IVR Messaging
Generate hundreds of qualified callbacks with IC Outbound (IVR messaging). You can consistently contact a large volume of accounts without additional human resources. During office hours, an IVR message with a transfer option allows contacts to speak to an available agent immediately, or it leaves a number for them to call back at their convenience.
Send thousands of professionally recorded interactive voice messages during all legal calling hours. Using the IVR Messaging right-party identification option and an IAT partner’s payment verification service, accounts can be worked and debts collected without agent intervention.
Payment reminders, notices or customer service announcements are just a few of the ways that IC Outbound dialing technology can be used to do the work of multiple agents, for a fraction of the time and cost.
Additional outbound features enhance productivity:
Speaks full names with Nuance, state-of-the-art, text-to-speech technology
Collects check or credit card payments any time without the help of a live agent
Delivers automated messages in professionally recorded male or female voice
Offers a choice of messages spoken in English or Spanish
Distributes reports to clients or within your organization automatically via email
IAT has spent over two decades refining its predictive dialer technology for the specific needs and intricacies of the debt collection services industry
Register for a Free Web Demonstration of CT Center and its many intuitive features and benefits.
Call toll free, for more information 1-800-574-8801
"You guys truly do walk on water as far as I'm concerned! We just love CT Center, your support is excellent and I tell everyone I know what a fantastic dialer you have!"
Becky Baumann, Collections Manager Morgan & Pottinger, P.S.C.
Qualified Callbacks Keep Your Team Busy Collecting
CT Center IC Outbound: IVR Messaging
Generate hundreds of qualified callbacks with IC Outbound (IVR messaging). You can consistently contact a large volume of accounts without additional human resources. During office hours, an IVR message with a transfer option allows contacts to speak to an available agent immediately, or it leaves a number for them to call back at their convenience.
Send thousands of professionally recorded interactive voice messages during all legal calling hours. Using the IVR Messaging right-party identification option and an IAT partner’s payment verification service, accounts can be worked and debts collected without agent intervention.
Payment reminders, notices or customer service announcements are just a few of the ways that IC Outbound dialing technology can be used to do the work of multiple agents, for a fraction of the time and cost.
Additional outbound features enhance productivity:
Register for a Free Web Demonstration of CT Center and its many intuitive features and benefits.
Call toll free, for more information 1-800-574-8801