Agents | IAT SmartDial® Solutions - Part 3

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Knowledge and Debt

My son-in-law and daughter attend the University of Utah and Utah Valley University. I am pleased they are obtaining a higher education from fantastic universities. However, the past few weeks were extremely stressful for them because tuition was due. Quite frankly, I was appalled at the cost of their tuition! I was further shocked to…

The Dreaded Training

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Drive your dialer to success

Just like a driver needs a steering wheel, shifter, gas and brake pedal to operate their car’s engine, agents need Agent Access to operate their CT Center/CT Impact predictive dialing engine. This interface is conveniently installed on each agent’s workstation so that multiple agents can access the dialer at the same time. Keep your collecting…

How do I know which Dialing Mode to use?

We all make many choices daily, ranging from big to insignificant. The bigger the choice required, the more significant the consequence. In trying to make the bigger choices, we might ask ourselves the following: What are my options? How do I know what is the best choice? What if I change my mind later? Does…

The All-Star Manager

Ever since I can remember, I have loved the game of baseball. The tangy odor of freshly mowed outfield grass, the musty hosed-down infield dirt, and the excitement of batter and base runners against pitcher and fielders are among my favorite things. The frequent trips to Candlestick Park to watch my heroes—Willie McCovey, Juan Marichal,…

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