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Increase productivity: Send in the clones

Some days I have so much work to complete, I wish I had a clone or two for some of the more mundane jobs. I could then use my time much more productively by focusing on those tasks requiring my expertise. While I’m testing new products and writing documentation, my clone could be reading and…

Batter up? Keep your bases covered.

The anticipation of spring brings back memories of playing Little League Baseball while growing up in northern California. As a team, we would practice the fundamentals for several weeks before playing against other teams. During practices, the coach would teach us to decide before each pitch what we would do if the ball was put…

Write your own Collections Symphony

Have you ever appreciated how many songs there are in the world? There are billions upon billions of different songs, and more are written every day. Sure, some may share a few qualities or sound similar, but no two songs are exactly the same. How can this be when every song must be built from…

Why collection-specific dialing features make your agency more profitable

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