Automation | IAT SmartDial® Solutions

Tag archive: Automation

Automate your dialing strategy with Calling Periods

I love to cook, and I enjoy our new gas range and oven. Turn on a range burner and it quickly heats up to the desired level. Turn it off and it cools down quickly, too. Set the oven temperature and it beeps when that temperature is reached so you can put in your cake…

Learn from IAT’s Dialing Experience; Download our latest White Paper

I like a good quote—it’s amazing to me the way people can weave words together that simplify an idea, explain a concept, gather a thought into a simple sentence or make a point that causes contemplation. There are so many greatcanada goose Ontario Parka quotes out there and here are a few that I like…

The Top Five Reasons to Use Predictive Dialing

Some years ago (never mind how many), I had a boss with a really great work schedule. He would arrive promptly at 10:30 am and leave at 2:00 pm. As Mel Brooks once said, “It’s good to be the king.” After each exhausting day, my boss would say to me “If you were as efficient as me, you…

Stop wasting your dialer agents’ time

I hate wasting time. If I have five minutes, I’ll find a way to use it productively. There is so much to get done, I can’t afford to be lazy. Every second counts. When it comes to a call center’s productivity, every second counts, too. In an agent’s workday, a few seconds wasted here and…

The "set it and forget it" dialer

I am a self-confessed lazy person. The less I have to do each day the better. This relaxed attitude definitely has its benefits. Sometimes being lazy about one thing gives me time to do something I would rather do. So now, with the infectious personality I pretend to have, I will influence you into being…

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