Tag Archives: Collectors
Gozer Reigns Supreme When Inexperience is King
In 1984, the first Ghostbusters movie was in the theaters and grossed over $291 million. In 1989, the second Ghostbusters movie netted over $215 million during its run. If you recall (as most people older than 20 probably will), the two stories revolve around three parapsychologists that are out to save the world from ghosts, [...]
Posted in Predictive Dialer Also tagged Dialer Technology Education, Dialers, Ghostbusters Leave a comment
Automation to Improve Your Asset’s Value
How are you using the time of your most expensive asset – your agents? It’s important to find ways to maximize this resource. Because broken promises tend to be an issue every collection agency must deal with, it is worth investigating how they are dealt with in relation to your agent’s time.
Keep agents focused on newer rather than easier.
An agent doing payment reminder calls means less time working accounts requiring their attention. Not carefully monitored, certain agents can prioritize payment reminders too much. Focusing on what is perceived as “easier money” to collect means lost opportunities elsewhere.
Waiting for a response? Not likely!