Tag archive: ivr message campaign
IAT’s Wheel of Feature Fortune
It seems that 70% of IAT’s software users will only use 15 to 20% of the features. Whether it is a site-premised application or hosted service, the majority of end-users will never use most features or even explore the technology much beyond their daily routine. IAT SmartDial’s underused features will increase productivity, efficiency and…
The Map to Finding More Right-Party Contacts
You spend extensive time and money finding the right agents and the right technology to collect on your portfolio of accounts. But unless you also find the right-party contact on the phone, your agent will never collect the debt. Since debtors don’t always want to be found, this can be a fairly difficult proposition. Fortunately,…