IVR Messaging | IAT SmartDial® Solutions

Tag archive: IVR Messaging

IVR Messaging: The Dialer Multi-Tool

The Interactive Communications (IC) portion of the dialer can be a wonderful thing. I love that you can just set it up to run then let it work on its own. You don’t have to babysit the dialer. I also like to think of it as the dialer multi-tool—it is capable of so many things….

The key to the whole message is listening

You get what you paid for…or at least you’re supposed to. You wouldn’t expect a store to sell you half a pair of jeans or an optometrist to provide half a pair of glasses. It can be frustrating not getting what you need or asked for. You probably wouldn’t settle for half, but would expect…

Efficient dialing requires a team effort

In team sports talent isn’t everything. Good athletes must work as a team to keep the competition running smoothly and in their favor. Cohesive teams are often more successful than those relying on a few star athletes. IAT’s Resource Allocation Team keeps your dialer running smoothly. A big part of dialing success is having adequate…

Avoid mushy IVR Messages

I am easily lost. I could even get lost in my own house. Maps confuse me. Successfully identifying North, South, East and West is hopeless. I have to plan in “getting lost time” when I head to new places—frequently it’s not enough time. So it’s actually kind of ironic how much I don’t like using…

The “Big 3″ Dialing Elements for Success

I love yoga. I think it is one of the best workouts available for all-around fitness. Though it looks simple, yoga’s biggest benefit and challenge comes from combining the “Big 3” fitness components: Strength, Flexibility, and Endurance. Strength and balance are required to stay in each pose (asana).  Flexibility is crucial for moving in unfamiliar…

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