Tag archive: NARCA
Are you being heard?
With regulations dictating almost every aspect of the collections process, it’s important to support the industry associations working to keep those regulations reasonable and beneficial for our industry. I recently wrote a blog post on DialerFan highlighting ACA International’s contributions to the industry; I could have written about NARCA or DBA International with as much…
Industry associations—vital to your collections success
In 1886, William Law wrote about the power wielded by an organized group of people: “The general question of the day, put to us by our fellow-men is: What can you do by organization? My direct answer is that without organization you can do nothing.” (The Detroit Labor Leaf) Mr. Law then discusses a…
60,000 hours, no wonder I’m a little tired.
According to Malcolm Gladwell, author of Tipping Point, Blink, and Outliers, there’s a rule of thumb you can reference when determining whether or not you’re dealing with an expert: It’s called the 10,000 hour rule. The principle behind the 10,000 rule is that “greatness requires enormous amounts of time.” Ten thousand hours? Shoot, that was…