Tag Archives: News Releases

IAT’s SmartDial ®solution, CT Center, gives Bonneville Billing & Collections many options to manage their accounts

Utah-based Bonneville Billing & Collections uses CT Center to handle its medical and utility accounts for the Western region of the United States. “We have many different clients in Utah, Idaho, Oregon, Washington and Wyoming,” said Jim Eastwood, Dialer Manager for Bonneville.
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IAT turns 24

IAT celebrated 24 years of success in the dialing technology industry on March 6, 2010. Here is our fearless leader, CEO Randy Cooper, bowling with a purple bowling ball. IAT’s original product, SmartDial®, was the first predictive dialer created specifically for the collections industry. More than two decades after its founding, IAT’s SmartDial Solutions provide [...]
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IAT’s Hosted Services Provides Advanced Collection Services Unrestricted Access to Collection Success

Advanced Collection Services (ACS) keeps work locations flexible with IAT’s CT Impact Hosted Services. Collection agents can contact accounts via CT Impact from any location, which has improved ACS’ bottom line. Peter Allen, Manager of ACS, recognized the rural location of the office in Lewiston, Maine can make commuting difficult for the growing agency of 11 [...]
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IAT’s CT Impact is a perfect fit for Mountain Glacier’s Collections Department

The internal collection department of Indiana based company Mountain Glacier, selected IAT’s CT Impact Hosted Services because it fit their needs. “We looked at other competitors,” said Natasha Gomez, Corporate Manager of Mountain Glacier, “But everything went really smoothly when we inquired about IAT.” Mountain Glacier has three collection agents who contact their 25,000 commercial and residential [...]
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Aidex Recovery Group Manages Compliance with CT Impact

Aidex Recovery Group conducts mass message campaigns, compliant with federal and state laws, through the hosted broadcast messaging capabilities of IAT’s CT Impact Hosted Services. CT Impact Hosted Broadcast Messaging allows Aidex the flexibility to control its message campaigns in a compliant manner. Dan Herrejon, Aidex Director of Operations, said they alter dates and times the [...]
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  • Superior support comes standard with every SmartDial®

    IAT Support

  • Experiencing the Benefits of SmartDial

    Experiencing the Benefits of SmartDial®

  • “IAT has great people. I can’t tell you how many times I’ve called where the CSO (Customer Service Operator) has been so pleasant that it brought my stress level down. When I call IAT, it’s like I’m talking to someone I know, like a neighbor who is helping you out.”

    Donne Viau, Telephony Administrator
    MiraMed Revenue Group