Winning The Waiting Game | IAT SmartDial® Solutions

Winning the Waiting Game

How True Predictive Dialing Increases Collection Agency Efficiency


Collection agencies are constantly playing the waiting game—balancing agent wait time with debtor hold time. Fortunately, true predictive dialers feature technologies to help agencies optimize that balance and maximize collections. Unfortunately, some dialer vendors are playing word games in the way they define predictive dialing. So, does your agency have it?

Enter your contact information to download this short guide to understanding predictive dialing technology, its features, and its benefits for collection agencies.

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