Our Team | IAT SmartDial® Solutions

Decades of Developing SmartDial® Solutions

IAT employs the most capable and talented team of collection technology experts on the planet. And we’re eager to apply our collective decades of expertise to your bottom line.


Randy Cooper, Director of Technologies, concentrates on providing customers with dialing technology that naturally integrates into the way they do business and still drastically increases revenue. As former Vice President of Research and Development, Randy has more than 20 years of telephony and systems integration experience. He continues to direct the Research and Development team to provide a variety of first-rate, fully integrated products and services that cater to IAT’s diverse customer base.

Jeryl Smith, Director of Operations and Product Manager, is aware of client and industry needs and strives to make products easier to use and more functional for everyone. He has been involved in client support and product development since the mid 1970s and knows the importance of excellent client support services. Jeryl has 36 years in the client support and software development field—25 of those at IAT. He understands the finer points of interactive dialogues and the best methods to communicate interactive concepts over the telephone.