John Roundy | IAT SmartDial® Solutions

Author archive: John

How do I create a better list?

Garbage in = Garbage out. Bad list = Bad collections. A list full of bad numbers will only waste your agents’ time. Having a good contact list enables the agency and collector to maximize collections. More contacts = Higher collections. You might start with a bad list, but it doesn’t have to be bad for long. Use…

Stop circling and start making valuable contacts…before you get dizzy!

Imagine watching your kids strap on some rollerblades, so they can skate down to the park and play with some friends. You send them off and walk inside. Thirty minutes later, you come back outside and discover they’re still there. Instead of skating to the park, they’re skating in a tight circle around the driveway. Now they’re…

Taking the training wheels off

expository essay writing p> Understanding the language of the collection industry is difficult at first. It’s like riding a bike – first you need training wheels, then you learn to balance with a parent holding onto the seat.  As most of you know, if you don’t get it, you will quickly crash and burn. This…

Is the security of your CT Center server at risk?

If you’re running Windows Professional 2000 on the CT Center server, the answer to the above question is yes. Your server is definitely at risk.

And if you said yes, you’re not alone. More than 60 percent of our customers are still running on this outdated operating system.